Outrigger Waikiki Beach Resort

A total guaranteed guest count is required by 12:00 pm, no later than 14 days prior to the event. This number given is the minimum that the bill is based on and the number may not be reduced.  If additional guests show up the invoice will be modified to include the total group count. 

Deposits are non-refundable.  If must cancel their event, the guest must provide written notice to Hotel accompanied (except in the case of Force Majeure) by payment of the percent of Minimum Revenue Guarantee indicated below:
90 days prior to Event    50% of Minimum Revenue Guarantee
30 days prior to Event    75% of Minimum Revenue Guarantee
29 days prior to Event    100% of Minimum Revenue Guarantee

All food and beverage items must be purchased exclusively from the Hotel and consumed on the Hotel premises unless a special permission has been obtained from the Hotel through your Event Manager. A cleaning fee of $500 will be assessed in the event outside food is brought into a Hotel venue without Hotel permission.

Kids meals are discounted at 50% off the regular menu price for children 12 years old or younger. Children 2 and under eat free.

Special dietary restrictions must be requested within 30 days of the event. Any requests made after this deadline will be accommodated as best as possible but may not be guaranteed.

All food and beverage prices are subject to a 23% service charge. All room rental is subject to a 15% service charge for all functions that do not have food and/or beverage ordered. Hawaii General Excise Tax, 4.712% will be added to all food, beverage, labor, gratuity and miscellaneous charges.

Shipment and quantity of meeting/event materials and packages must be coordinated directly with the Event Manager prior to shipping.  All packages must be addressed as follows to ensure proper delivery:
Name of Group/Event
Outrigger Waikiki Beach Resort
2335 Kalakaua Avenue
Honolulu, HI 96815
Hold for: Group/Event Name/Guest Name/Arrival Date
Box# __of __
Please note that all inbound packages will be assessed a handling fee which will coordinated directly with the Event Manager and may be subject to change.  All outbound packages will be assessed $5.00 per box.
Packages should be scheduled to arrive no earlier than 3 days prior to the scheduled meeting or event.  If boxes are delivered outside the (3) days, additional storage fees will be assessed. 

If you choose to book your own entertainment or work with outside contractors of your choice, vendors are required to review and sign the Vendor Code of Conduct Acknowledgement Form and must abide by the Hotels Code of Conduct.  All clients choosing to bring their own décor will need to adhere to the same guidelines as hired vendors including proper removal and disposal of items, failure to do so will result in additional charges.

Outdoor entertainment may begin no earlier than 9:00 am and must be completed by 10:00 pm. In the event we are faced with inclement weather the day of your event, a weather call will be made between the client and the hotel. The decision will be made no less than 3 hours in advance of the scheduled start time, backup and alternative options will be discussed.

All decorations, signage and displays must be discussed and pre-approved with your event manager prior to the event. Items may not be attached to any walls, ceiling, floor, and furniture or hotel equipment without prior consent.  No birdseed, confetti, glitter or rice is allowed and signage on guestroom floors is prohibited.

All clients must provide pre-notification and description of storage requirements, MSDS and other documentation as requested, 14 days prior to the equipment/materials arriving to the property. Hotel reserves the right to refuse acceptance of any or all hazardous materials, equipment, chemicals, combustibles or any product deemed potentially unsafe to the well being of hotels guests or employees.