Come Be Here....

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    The OUTRIGGER Way
    Our guiding philosophy

    The OUTRIGGER Way

    OUTRIGGER is rooted in a culture of caring. For decades, our company has lived by the values-led philosophy called The OUTRIGGER Way which is founded on a commitment of caring for our hosts, caring for our guests, caring for our place with our values as our guide.

    We care about our people and the communities where we live, work and play. And we pride ourselves on offering competitive wages and excellent benefits in a safe, pleasant working environment centered on respectful relationships amongst all hosts.

    Caring for our hosts

    Caring for our guests

    Caring for our place

    With our values as our guide

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    Open and direct communication

    We feel strongly that direct, one-on-one relationships between a host and their manager provide an enjoyable and fun environment for openness, teamwork and productivity – where we all work together to help each of us and our company be successful.

    OUTRIGGER has a long-standing “Open Door” policy where hosts are encouraged to raise any concerns immediately with their manager, or whomever they feel most comfortable without fear of retaliation. Hosts are also welcome to voice concerns to any member of the leadership team, including the CEO, so that we can understand each other better and help. Our commitment is to listen, to do everything we reasonably can to address the situation and to follow-up with hosts.

    Open and direct communication among hosts creates a healthy, thriving workplace. Under a union environment, we would be unable to communicate directly because all concerns and negotiations must go through a third-party union representative. We would lose the ability to treat every host as an individual and as an important member of our ohana.

    #TeamOUTRIGGER

    About OUTRIGGER

    Company overview

    Our privately held hospitality company invites guests to "Come be here" with authentic Signature Experiences and the OUTRIGGER DISCOVERY loyalty program. OUTRIGGER’s multi-branded portfolio includes OUTRIGGER® Resorts, OHANA Hotels by OUTRIGGER®, Hawaii Vacation Condos by OUTRIGGER®, and Kapalua Villas Maui, while also managing select properties from top international hotel brands including Embassy Suites by Hilton® and Best Western®.

    Our mission

    Our mission is simple - to be the premier beach resort company in the world

    For more than 75 years, OUTRIGGER Resorts & Hotels has charted a journey of discovery expanding from Hawaii to premier resort destinations across the globe, including Fiji, Thailand, Mauritius and the Maldives.

    Our values

    Celebration
    We honor and celebrate achievements.

    Accountability
    We embrace being responsible for our actions and focus on achieving results.

    Relationships
    We treat people with compassion, respect and dignity, and love.

    Excellence
    We commit to being the best by doing the right thing in the right way.

    Join our family
    Come work here

    Join #TeamOUTRIGGER and embrace the culture and communities where we live. 

    Explore employment opportunities

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    History of OUTRIGGER

    Company milestones

    1947

    The Kelleys built their first Hawaii hotel, The Islander

    1955

    The Reef Hotel opens as the first high-rise hotel on Waikiki Beach

    1967

    OUTRIGGER Waikiki is built on the former site of the Outrigger Canoe Club.

    1994

    Outrigger purchases Hawaiiana Resorts on Maui, expanding its presence beyond Waikiki.

    2000

    OUTRIGGER Fiji Beach Resort opens, marking the first major new hotel to open on the Coral Coast of Viti Levu Island in Fiji in over 20 years.

    2007

    OUTRIGGER opens award-winning Waikiki Beach Walk, the largest mixed-use, retail and hotel development project in Waikiki's history

    2014

    OUTRIGGER Mauritius Beach Resort opens — the brand's first resort in the Indian Ocean

    2014

    Acquires Castaway Island, Fiji from Geoff Shaw.

    2016

    OUTRIGGER is acquired by KSL Capital Partners, a leading investor in travel and leisure enterprises, positioning OUTRIGGER for substantial growth in the years to come

    2018

    Six beachfront resorts in the Indian and Pacific oceans were sold to Singha Estate Public Company Limited, Thailand's premier property development holding company. The deal will fund future growth and expansion of the brand.

    2019

    OUTRIGGER launches its first independent lifestyle hotel in the center of Waikiki: OUTRIGGER Waikiki Beachcomber Hotel

    2021

    OUTRIGGER acquires 5 new properties in the Maldives, Thailand and Kona, Hawaii

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    REVIEWS

    Hear from our guests

    Testimonial

    Very impressed with the lady who delivered the workshop. So knowledgeable and genuinely took interest in her work. This was one of our highlights as we were able to do it as a family. Will be memorable for us. We are grateful for the opportunity to learn more about the Hawaiian culture in such a beautiful surrounding by a professional staff.

    Ryan D
    Testimonial

    Mary in housekeeping was amazing and went above and beyond. She made out stay great. Next time we take a vacation we will be requesting Mary to be our housekeeper.

    Jamal F
    Testimonial

    The first person I met was John the person in charge of the valet service with about 30 years of service. you could tell immediately that his position was not just a job but a passion! John set the tone for our entire visit! He was kind,friendly and always a wealth of great information!

    Sheila W
    Testimonial

    Rick was outstanding!! Super helpful and very obliging, always smiling

    Danielle W
    Testimonial

    Saw housekeeping staff in hallway several times. Every time, they greeted us and asked us if we needed anything. Very friendly and helpful!

    Ryan N
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    Your next vacation awaits.