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    Frequently Asked Questions

    Resort Question

    Check in is at 2 pm and check out is at 12 pm.Early check-in is subject to availability on day of arrival.

    To guarantee early check-in a room must be booked for the previous night.
    Late check-out is subject to charge.

    English, French, Italian

    No resort charge

    Wifi is available throughout the resort

    Yes, The Navasana Spa

    Yes, 4 Swimming pools: 1 Adult Only, 1 Main Pool, 1 Kids Pool, 1 The Plantation Pool

    • Cash (normally we are a cashless resort but if ever guest want to pay by cash then the waiter take them to the reception to do their payment)
    • Credit cards (Visa Card, Master Card, Maestro, Union Pay International also known as UPI, American Express also known as Amex, Diners Club)

    Complimentary guest parking

    No

    We have paid laundry service and dry cleaning available to our guests with a typical turnaround time of 24 hours. Laundry from our service can be returned either folded or on hangers. Irons and ironing boards are available in all guest rooms. Please see our front desk to inquire about our laundry services.

    Travel Question

    Outrigger Mauritius Beach Resort is located approximately 43 kilometers (27 miles) southwest from Sir Seewoosagur Ramgoolam International Airport (MRU), a 45-minute drive, in the vicinity of Bel Ombre.

    Three and half hours

    Allée des Cocotiers 61002 Bel Ombre, Mauritius

    Resort is located directly on the beach

    Reservation Questions

    Room rate is inclusive of 15% taxes & service charge, accommodation tax applicable to all room nights. Tax rates are subject to change without notice and any increases will be passed on to the guest.

    Low Season
    Credit card required to guarantee a reservation
    21 April - 30 September 

    High Season: 
    Credit card required to guarantee reservation
    6 January - 20 April 
    1 October - 23 December

    Peak Season:
    Credit card required to guarantee a reservation
    24 December - 5 January 

    High and Low Seasons:
    One night room cost will be charged
    6 January - 30 September
    1 October - 23 December

    Peak Season:
    The total room cost for all nights will be charged
    24 December - 5 January

    Major credit or debit cards are accepted for room deposits.

    If a guest chooses to secure a reservation or place a room deposit upon check-in with a debit card/credit card, the financial institution that issued the card will typically place a hold on funds equal to the total cost of the guest’s entire itinerary including room, tax, mandatory cleaning charge, and other related expenses. The financial institution’s policies and practices govern the manner and timing of the release of any hold on funds. Outrigger is also not responsible for any overdraft charges or other fees that may result from the financial institution’s policies and practices.

    A compulsory dinner will held on Christmas Eve (24th December) and New Year’s Eve (31st December). Costs will include Food & Entertainment and are inclusive of VAT. Please note vegetarian options are available and other dietary requirements can be catered for.

    Christmas Eve Gala (Mercado - Buffet or Edgewater – A la carte)
    Adults: Euro 100 per person.
    Children : Euro 70 per person (04 to 17 years of age).

    New Year’s Eve Gala (Mercado - Buffet or Edgewater – A la carte)
    Adults: Euro 115 per person.
    Children: Euro 80 per person (04 to 17 years of age).

    Low and Shoulder Season:
    Cancellation received 3 days or less prior to arrival date will be charged 1 night room rate plus tax.
    21 April - 30 September

    High Season:
    Cancellation received 7 days or less prior to arrival date will be charged 1 night room rate plus tax.
    Cancellation received 1 day or less prior to arrival date will be charged 50% of total booking value.
    6 January - 20 April
    1 October - 23 December

    Peak Season:
    Cancellation received 30 days or less prior to arrival date will be charged 1 night room rate plus tax.
    Cancellation received 14 days or less prior to arrival date will be charged 50% of total booking value.
    24 December - 5 January

    Full pre-payment of room and tax for entire stay required within 24 hours of booking through payment link. Reservation is not guaranteed without a full pre-payment and will be automatically cancelled from the system. No refunds for cancellations and/or modifications.

    If you have any questions, please contact our Reservations Department at reservations@outrigger.com

    Your next vacation awaits.