Guest and Host Safety

 outriggers-clean-commitment3 

The Outrigger Way is founded on caring for our guests, our hosts and the places we reside. We extend this dedication to providing the highest standards for health and safety at each of our properties. With that in mind, we have taken these additional steps and more to provide you with a worry-free stay. 

View Outrigger's Health and Safety Protocols

GUEST SAFETY:

Cleaning Supplies
Using ECOLAB products, the global leader in hospitality sanitation, to ensure all areas are cleaned and disinfected with increased frequency.

Face Masks
Face masks covering the nose and mouth are required in public spaces on property.

Queuing
Signage placed to mark appropriate physical distancing guidelines.

Paperless interaction
Eliminating any unnecessary collateral and implementing touchless keycard distribution.

Hand sanitizers
Placed at entrances and exits, as well as various locations throughout the property. 

In-room
Items such as compendiums, glassware and toiletries are replaced after each stay.

Health and Safety Reminders
Physical distancing and health guidelines are posted throughout the property.

HOST WELL-BEING:

Clean Commitment Certification
All hosts receive mandatory training and certification on our new safety and sanitation standards. 

Health Checks
Daily temperature checks given as hosts report to work.

Hand washing
All hosts are required to wash their hands or use sanitizer every 60 minutes (for 20+ seconds) and after any activity using their hands.

Shared Equipment
Will be sanitized before, during and after each shift or anytime the equipment is transferred to a new host.

Housekeeping
Equipped with CDC recommended supplies and protective wear, including gloves, gowns/aprons, masks and eye protection.

PHYSICAL DISTANCING AND INCREASED CLEANING:

Disinfection and Cleaning
Using ECOLAB sanitation products approved by the Environmental Protection Agency (EPA) to use against the virus that causes COVID-19.

Advanced Sterilization Technology
UV Wands for front desk and guest room items and Electrostatic Sprayers for all public areas.

Guest Rooms
Special focus on high-touch areas including: all handles, television remotes, in-room control panels, light switches, toilet seats, nightstands, telephones, alarm clocks, luggage racks and flooring.

Public Spaces and Communal Areas
Increased scheduled frequency of cleaning and sanitizing in all public areas.

Front Desk & Concierge
Adding clear partitions to provide an additional layer of protection.

Restaurants
Seating arrangements to allow a minimum of 6 feet between each party. Tables, chairs, booths and items such as condiments and check presenters are sanitized after each seating.

Meeting Spaces
Setups to ensure physical distancing for all guests.

Pools
Seating configured to allow for 6 feet of separation between groups. Reservations may be required for select properties.

Fitness Center
Increased frequency of cleaning and disinfection of the entire fitness area.

Air Filter and HVAC Cleaning
Air filters in every guest room and in public areas will be replaced on escalated timetables.

Note: Hawaii Vacation Condos by Outrigger® does not manage the public spaces at all of our properties as that is the responsibility of the homeowners associations.  Rest assured, all Hawaii Vacation Condo guestrooms are cleaned to our certified high level of sanitation standards.

We are closely monitoring government policy changes, Centers for Disease Control (CDC) guidelines and local agency recommendations, and will continue to update protocols accordingly. We look forward to welcoming you for a safe and relaxing stay with Outrigger's warm island hospitality.

  
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  • Beachfront location
  • Home of Duke’s Waikiki
  • Hawaii’s best live music venue, Blue Note Hawaii
  • Voyager 47 Club Lounge
  • Home of Hawaiian Music, Kani Ka Pila Grille
  • Renovated modern guest rooms
  • Immersive cultural activities
  • Voyager 47 Club Lounge
  • Some public spaces may not be available
  • Take advantage of special Preview Rates
  • Hawaii’s first and only craft hotel
  • Home of The Beachcomber Originals
  • Hawaiian Aroma Caffe, Waikiki’s most Instagrammed coffee shop
  • Island’s longest bar at Maui Brewing Co
  • Intimate retreat for adventure seekers
  • Easy access to Waikiki Beach
  • Choice for value-minded families and groups
  • Spacious guest rooms and studios
  • Offering connecting rooms and kitchenettes
  • Spacious guest rooms with kitchenettes
  • Ideal for large groups or families
  • Steps to Waikiki Beach and International Market Place
  • Onsite restaurants – Appetito Craft Pizza & Wine Bar and Tanaka of Tokyo
  • Only half a mile from Daniel K. Inouye International Airport
  • Pet friendly
  • Convenient for business travelJust minutes from Pearl Harbor
  • Only resort condo directly on Waikiki Beach
  • Sweeping panoramic ocean views
  • Family friendly
  • Perfect for extended stays
  • Ability to select a specific condo unit
  • Intimate, boutique style condo resort
  • Situated in the Waikiki Beach Walk shopping and dining district
  • Ability to select a specific condo unit
  • 38 tropical beachfront acres
  • 3-acre aquatic playground
  • AAA Four Diamond Award accredited
  • Luxury, 1, 2 and 3 bedroom suites on Kaanapali Beach
  • Located on 22,000-acre Kapalua Resort
  • Choose from 3 beaches and 11 restaurants
  • Ocean and golf room views
  • Offering two magnificent golf courses
  • Ability to select a specific condo unit
  • Located within the world-famous Wailea Resort community
  • A short drive from the Shops at Wailea and beaches
  • Near Wailea’s most renowned restaurants
  • Boutique-style condos in heart of Lahaina
  • Two blocks away from Front Street
  • Walking distance to shops and restaurants
  • Fronts the fairways of Kaanapali Beach Resort
  • Short walk from Whalers Village
  • Featuring three swimming pools
  • Ability to select a specific condo unit
  • Ocean view of Molokai and Lanai
  • Boasts oceanfront pool
  • Private lanai
  • Ability to select a specific condo unit
  • Offering stunning views of Lanai and Molokai
  • Newly renovated condos
  • Oceanfront on property dining at the Gazebo Restaurant
  • Heated river pool running through two-acre property
  • Features flumed water slides
  • Ability to select a specific condo unit
  • Oceanfront condos
  • Includes an ocean pool within a natural stone breakwater
  • Adjacent to the Coconut MarketPlace
  • Cottage-style beachfront condos
  • Complimentary access to Poipu Athletic Club
  • Ability to select a specific condo unit
Watch the majestic manta rays that swim through Keauhou Bay. Or spend your day relaxing at the spa. It all starts here, on Hawaii Island.
  • Set on 18 oceanfront acres
  • Boasts 3 swimming pools and 2 tennis courts
  • Ability to select a specific condo unit
  • Guests treated to infinity pool and lava rock whirlpool
  • Surrounded by Robert Trent Jones Jr. designed golf course
  • Selection of on property dining options
  • Five distinct properties to choose from
  • Ability to select a specific condo unit
  • Close to upscale King’s Shops and Queen’s Market Place
  • Golf at Beach Course
  • Set on a lava rock bluff
  • Panoramic views of the Kona coast
  • 5-minute drive to restaurants and shops
  • Ability to select a specific condo unit
  • Beachfront bures
  • Complimentary beach services
  • Kava ceremony welcomes guests
  • Wood-carving guest activity
  • Enjoy Meke traditional song and dance
  • Beachfront bures
  • Offering Meimei nanny service
  • Talai butler service available
  • Named #1 Family Resort
  • Amazing firewalking ceremony
    • Luxury beachfront suites
    • Mauritian Rum tasting experience
    • Dance to Sega music
    • Relax on private beach
    • Complimentary kid’s club
    • Located beachfront on Lamai Beach
    • 2 swimming pools
    • Fitness center
    • Restaurants and in-room dining
    • 3 meeting rooms
    • Located beachfront on Bangsak Beach
    • Swimming pool
    • Fitness center
    • Restaurants and in-room dining
    • 3 meeting rooms
    • Located on Surin Beach
    • Boutique resort
    • 2 swimming pools
    • Restaurant and in-room dining
    • Famous for Waikiki Beach
    • Hike Diamond Head Crater
    • Take a historical journey at Pearl Harbor
    • Birthplace of legendary surfer Duke Kahanamoku
    • Home to Iolani Palace, US’s only royal place
    • Voted “Best Island in the US”
    • Home to Haleakala volcano
    • Famed for whale watching during the winter months
    • Famous scenic stretch road to Hana
    • Mile long of sandy shore at Kaanapali Beach
    • Nicknamed the Garden Island
    • Known for lush valleys, waterfalls and hiking trails
    • Has more beaches than any other Hawaiian Island
    • Most hiking trails than an other Hawaiian Island
    • Largest coffee plantation in the US
    • Often referred to as the “Big Island”
    • Kilauea volcano is the most active and largest in the world
    • Known for black sand beaches
    • Grows most of the world’s macadamia nuts
    • Home to some of the world’s largest telescopes
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