Outrigger Laguna Phuket Beach Resort

Room Rates
Serviced room rates are quoted in Thai Baht (THB) per room, for 2 persons, for these room categories:

Lagoon View
Ocean View

Ocean View Terrace (Ground Floor)

Oceanfront

Oceanfront Terrace  
Club Lagoon View
Club Ocean View
Club Oceanfront
Lagoon View 1 Bedroom Suite 
Ocean View 1 Bedroom Suite 
Oceanfront 1 Bedroom Suite

Lagoon View 2 Bedroom Suite

Serviced room rates are quoted in Thai Baht (THB) per room, for 2 persons, for these room categories: Lagoon View, Ocean View, Ocean View Terrace (Ground Floor), Ocean Front, Ocean Front Terrace (Ground Floor), Club Lagoon View, Club Ocean View, Club Oceanfront, Lagoon View 1 Bedroom Suite, Ocean View 1 Bedroom Suite, Oceanfront 1 Bedroom Suite.

Serviced room rates are quoted in Thai Baht (THB) per room, for 4 persons, for this room category:
Lagoon View 2 Bedroom Suite

Family Plan
Room + breakfast rates: additional 900 THB per child per day, includes breakfast, for children under 12 years and younger sharing existing beds.
A 50% discount is applicable on all theme night dinner meal rates for children from 4 - 11 years of age. Discount does not apply from our restaurant main menus (children’s menu available) or room service.
No additional charge for children under 4 years old sharing existing beds with parents (to a maximum of 2 children).
Baby cots are free of charge should they be required, subject to availability.

Additional Persons
1,800 THB per night (breakfast inclusive) will be charged for each additional child ages 12 and older or adult. Rollaway bed included and provided on request.

Room Capacity
Lagoon View - 3 adults or 2 adults + 2 children under 12 years 
Ocean View - 3 adults or 2 adults + 2 children under 12 years
Ocean View Terrace - 3 adults or 2 adults + 2 children under 12 years
Oceanfront - 3 adults or 2 adults + 2 children under 12 years 
Oceanfront Terrace - 3 adults or 2 adults + 2 children under 12 years
Club Lagoon View - 3 adults or 2 adults + 2 children under 12 years
Club Ocean View - 3 adults or 2 adults + 2 children under 12 years
Club Oceanfront - 3 adults or 2 adults + 2 children under 12 years
Lagoon View 1 Bedroom Suite - 3 adults or 2 adults + 2 children under 12 years 
Ocean View 1 Bedroom Suite - 3 adults or 2 adults + 2 children under 12 years 
Oceanfront 1 Bedroom Suite - 3 adults or 2 adults + 2 children under 12 years
Lagoon View 2 Bedroom Suite - 4 adults + 2 children under 12 years

Minimum Night Stay
3-night minimum required for Festive Season: December 28 - January 5

Tax and Fee
Rates are subject to 18.7% tax and service fee.

Deposit Policy
Reservations are guaranteed with a valid credit card for the following dates:
Low season April 16 - October 31: Deposit of 50% of total stay will be charged within 7 days of arrival
Shoulder season November 1 - December 23: Deposit of 50% of total stay will be charged within 14 days of arrival
High season January 11 - April 15: Deposit of 50% of total stay will be charged within 30 days of arrival
Peak season December 24 - January 10: Deposit of 100% of stay will be charged within 40 days of arrival

Major credit and debit cards are accepted.

Room payment & security deposit
Upon arrival to the resort, a full pre-payment of total accommodations, in addition to a security deposit of either a credit card pre-authorization or cash deposit is required. Security deposit is 2,000 THB per night, per room. Please note that debit credit cards cannot be accepted. All monies will be returned upon your departure of the resort once all incidental expenses have been settled.

Using a credit card for deposit or payment
If a guest chooses to secure a reservation or place a room deposit upon check-in with a credit card, the financial institution that issued the card will typically place a hold on funds equal to the total cost of the guest’s entire itinerary including room, tax and other related expenses. The financial institution’s policies and practices govern the manner and timing of the release of any hold on funds. Outrigger is also not responsible for any overdraft charges or other fees that may result from the financial institution’s policies and practices.
Please note that the name of the credit card holder must be the same as the guest’s name. Credit card must be presented to the hotel upon check-in. For the cardholder’s protection, if the cardholder is not present, full payment will be taken on the presented card and the pre-payment will be credited back to the original card. Additional authorizations for incidental charges can be processed on separated cards

Advance Purchase Offers
Full pre-payment of room and tax for entire stay will be charged to a registered guest's credit card within 24 hours of booking.  No refunds for cancellations and/or modifications.

No-Show Policy
Failure to arrive for a reservation that is not cancelled will result in full charge of room and taxes for entire length of booking.
Change and cancel policies for specials and promotional offers may vary. Please refer to the specific offer for details.

Cancellation and Modification Policy
Low season April 16 - October 31: cancellation must be made 7 days or more prior to arrival date to avoid a cancellation charge equivalent to 50% of the room and tax charge for the entire length of booking.
Shoulder season November 1 - December 23: cancellation must be made 14 days or more prior to arrival to avoid a cancellation charge equivalent to 50% of the room and tax charge for the entire length of booking.
Peak season December 24 - January 10:  cancellation must be made 40 days or more prior to arrival to avoid a cancellation charge equivalent to 100% of the room and tax charge for the entire length of booking.
High season January 11 - April 15:  cancellation must be made 30 days or more prior to arrival to avoid a cancellation charge equivalent to 50% of the room and tax charge for the entire length of booking.
Any modifications to shorten length of stay on any existing reservations will result a full payment of room and tax charges for entire length of original booking.

Check-in/Check-out
Check-in from 2 pm (14:00).  Passport or photo identification is required at check-in.
Check-out 12 pm (12:00)
Late check-out is subject to charge and availability.

Porterage
None

Reservation and cancellation policies are subject to change without notice.

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