1 866 956 4262
US, Canada & Guam
1 800 608313
+1 303 369 7777
Room rates are quoted in U.S. Dollars (USD) per room.
Room rates do not include room service, restaurant meals, telephone calls, other guest services and incidentals, parking, taxes, or gratuities.
No additional person charge.
Additional charges apply for rollaway bed or crib. Arrangements for these items must be made prior to arrival.
Minimum Night Stay
2-night minimum stay required year round for following properties: The Palm Villas at Mauna Lani.
3-night minimum stay required year round for Kolea, Waikoloa Beach Villas, Waikoloa Colony Villas.
Free guest parking
Mandatory Departure Cleaning Costs and Optional Housekeeping Service Costs
A Mandatory Departure Cleaning Cost will be added to room cost at check-out as follows. Costs are per stay, per condo unit, plus taxes.
Applies to travel from January 1, 2019 onward:
250 USD for 2 Bedroom
275 USD for 2 Bedroom with Loft
300 USD for 3 Bedroom
Applies for new bookings made from February 1, 2019 for travel from January 1, 2020 onward:
275 USD for 2 Bedroom
300 USD for 2 Bedroom with Loft
325 USD for 3 Bedroom
Optional Housekeeping Service Costs will be added to room cost at check-out.
Room rates do not include 4.438% Hawaii State General Excise Tax (4.712% effective January 1, 2020) and 10.25% Hawaii Transient Accommodations Tax. Taxes will be added to total charges at check-out. Tax rates are subject to change without notice and any increases will be passed on to the guest.
Deposit and Cancellation Policy
Applies to dates of arrival January 1 - December 17. A deposit of the first 2 nights' room rate plus taxes is required at time of booking. If a reservation is cancelled more than 60 days prior to arrival, a cancellation charge of the first night's room rate plus General Excise Tax will be retained with the balance refunded to guest. Full prepayment for the balance of room rate plus taxes is required 60 days prior to arrival. A reservation cancelled 60 days or less prior to arrival will be subject to full forfeiture with Transient Accommodation Tax refunded to guest. Major credit or debit cards are accepted for room deposits.
Holiday Prepayment and Cancellation Policy
Applies to arrival dates December 18 – 31. Full prepayment of room rate and taxes for a guest’s entire stay is required at time of booking. In the event of any cancellation the prepayment will be retained except that any Transient Accommodations Tax will be refunded to guest.
Using a debit card/credit card for deposit or payment
If a guest chooses to secure a reservation or place a room deposit upon check-in with a debit card/credit card, the financial institution that issued the card will typically place a hold on funds equal to the total cost of the guest’s entire itinerary including room, tax, mandatory cleaning charge, and other related expenses. The financial institution’s policies and practices govern the manner and timing of the release of any hold on funds. Outrigger is also not responsible for any overdraft charges or other fees that may result from the financial institution’s policies and practices.
Check-in 3 pm
Check-out 11 am
Late check-out is subject to charge
Guest Check-In and Check-Out Location
Kohala Coast Vacation Rentals by Outrigger® Guest Reception
Kings' Shops at Waikoloa Beach Resort
69-250 Waikoloa Beach Drive
Waikoloa, Hawaii, 96738
2nd Level, Suite B-13
Open daily 9 am - 7 pm
Please contact us 24/7 by phone 808-886-0036 for instructions on how to access your condo if arriving before or after business hours.
Reservation and cancellation policies are subject to change without notice.