1 866 956 4262
US, Canada & Guam
1 800 608313
+1 303 369 7777
Effective Date: January 1, 2020
Last Reviewed on: December 27, 2019
INFORMATION WE COLLECT
Our Website collects information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device ("personal information"). Personal information does not include:
In particular, our Website may have collected the following information from its consumers within the last twelve (12) months: real name; alias; postal address; telephone number; email address; account name; records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies; browsing history; search history, information on a consumer’s interaction with a website, application or advertisement; and/or geolocation data.
Our Website obtains the personal information listed above in three ways: (1) directly from you (e.g. forms you complete or services you purchase); (2) indirectly from you (e.g. website activity). ; (3) business partners (e.g. ad providers).
USE OF PERSONAL INFORMATION
We may use, share, sell, or disclose the personal information we collect for one or more of the following purposes:
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
SHARING PERSONAL INFORMATION
We may disclose your personal information to a third party for a business purpose or sell your personal information, subject to your right to opt-out of those sales (see Personal Information Sales Opt-Out and Opt-In Rights). When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract. The CCPA prohibits third parties who purchase the personal information we hold from reselling it unless you have received explicit notice and an opportunity to opt-out of further sales.
We sometimes share your personal information with certain service providers.
Disclosures of Personal Information for a Business Purpose
In the preceding twelve (12) months, Company has disclosed the following personal information for a business purpose to service providers: real name; alias; postal address; telephone number; email address; account name; records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies; browsing history; search history, information on a consumer’s interaction with a website, application or advertisement; and/or geolocation data.
Sales of Personal Information
Outrigger sometimes shares personal information with our parent and affiliate companies in order to improve your guest experience and provide you with special offers or deals. The sharing of such information is considered to be a “sale” for purposes of the CCPA. Therefore, this policy provides you with notice that we have “sold” the following personal information to a parent or affiliate company in the past twelve (12) months: real name; alias; postal address; telephone number; email address; account name; records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies; browsing history; search history, information on a consumer’s interaction with a website, application or advertisement; and/or geolocation data.
YOUR RIGHTS AND CHOICES
The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
Access to Specific Information and Data Portability Rights
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will disclose to you:
We do not provide these access and data portability rights for B2B personal information.
Deletion Request Rights
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
We do not provide these deletion rights for B2B personal information.
Exercising Access, Data Portability, and Deletion Rights
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:
Outrigger Hotels Hawaii
Attn: CCPA Data Privacy
2375 Kuhio Avenue, Honolulu HI 96815
Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
Making a verifiable consumer request does not require you to create an account with us. However, we do consider requests made through your password protected account sufficiently verified when the request relates to personal information associated with that specific account.
We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.
For instructions on exercising sale opt-out rights, see Personal Information Sales Opt-Out and Opt-In Rights.
Response Timing and Format
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.
If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable, utilizes reasonable security measures, and, allows you to transmit the information from one entity to another entity without hindrance .
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Personal Information Sales Opt-Out and Opt-In Rights
If you are 16 years of age or older, you have the right to direct us to not sell your personal information at any time (the "right to opt-out"). We do not sell the personal information of consumers we actually know are less than 16 years of age, unless we receive affirmative authorization (the "right to opt-in") from either the consumer who is at least 13 but not yet 16 years of age, or the parent or guardian of a consumer less than 13 years of age. Consumers who opt-in to personal information sales may opt-out of future sales at any time.
To exercise the right to opt-out, you (or your authorized representative) may submit a request to us by visiting the following Internet Web page link:
As noted above, Outrigger sometimes may share your personal information with our parent or affiliate companies. Such sharing of information is conducted in order to improve your guest experience and provide you with special offers or deals, but it is also considered a “sale” under the CCPA. Therefore, as a consumer, you have the right to opt out of the “sale” (or sharing) of such information. To opt out, please click on the following link: Do Not Sell My Personal Information
Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales. However, you may change your mind and opt back in to personal information sales at any time by clicking here.
You do not need to create an account with us to exercise your opt-out rights. We will only use personal information provided in an opt-out request to review and comply with the request.
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information's value and contain written terms that describe the program's material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.
OTHER CALIFORNIA PRIVACY RIGHTS
California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to [email protected] or write us at 2375 Kuhio Ave, Attn: CCPA Data Privacy, Honolulu, Hawaii 96815.
CHANGES TO OUR PRIVACY NOTICE
We reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will post the updated notice on the Website and update the notice's effective date. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.
Email: [email protected]
Outrigger Hotels Hawaii
Attn: CCPA Data Privacy
2375 Kuhio Avenue
Honolulu, HI 96815