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    Vacation rental management

    Earn the revenue you deserve

    Hassle-free rental management, maximum return on investment

    We understand that your property is a significant investment, and we're committed to helping you maximize its value. Let us take care of the details, so you can enjoy the benefits of owning a successful rental property.

    Our strategic pricing and revenue management strategies ensure that your property is always rented at the optimal rate, providing you with the maximum return on your investment.

    Contact us today to learn more about our rental management services.

    Contact us today

    Why OUTRIGGER

    Rental management

    Rated since 2012

    We are the exclusive on-site provider with the only homes meeting the AAA Four Diamond designation at OUTRIGGER Honua Kai Resort & Spa.

    Delivering revenue
    • Award winning service and standards
    • Worldwide sales and marketing teams
    • Unmatched array of global partnerships
    • On-site revenue strategists
    • 24/7 global contact reservations center
    • Loyalty Programs for guests, business travelers and travel agents
    Incredible value
    • Housekeeping included
    • Minor maintenance included
    • Reliable and efficient vendors
    • On-site inventory stock of appliances and parts
    • No monthly HOA charges for pool towels
    VIP homeowner services
    • Worry-free vacation home ownership
    • Ease of reserving your vacation home
    • Dedicated Homeowner Experience office
    • VIP club lounge exclusively for homeowners
    • Accounting services & online statements
    • Owner discounts at all Outrigger Resorts & Condos
    • Assessment and enhancement consultation
    • Coordination services for all renovations, furniture delivery
    Luxury resort services for Outrigger guests
    • Experienced leadership with luxury hotel experience
    • 24-hour front desk
    • Outrigger's Clean Commitment
    • Signing privileges for Duke's, concierge, Aina Gourmet and beach activities desk
    • On site staff for immediate response to resolve tech, facility or service concerns
    • On demand delivery service of guest items
    • Complimentary use of pool towels
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    Homeowner relations

    Meet your team

    Our dedicated homeowner relations team is here to help you get the most from your vacation condo. With personalized support, local expertise and attentive service, the team works closely with each owner to protect their investment and provide peace of mind.

    James White

    Homeowner Relations Manager

    James White brings more than 14 years of travel and hospitality experience to his role as homeowner relations manager at OUTRIGGER Honua Kai Resort & Spa. His background includes positions with The Westin, The Ritz-Carlton, Coldwell Banker and other hospitality-focused organizations. Since joining the resort nearly a year and a half ago, James has focused on building trusted relationships with homeowners, understanding their goals and ensuring their residences are cared for to the highest standards. A Maui resident for seven years, he enjoys building custom computers, exploring new technology, staying active and seeking out the island’s best breakfast burritos.

    What he values most: Earning homeowners’ trust and helping bring their vision for their residences to life.

    Rowena Felice

    Homeowner Relations Coordinator

    Raised in Lahaina, Rowena Felice brings deep Maui roots and more than 15 years of experience with OUTRIGGER to her role as homeowner relations coordinator. Her career has taken her from San Francisco, where she helped launch a timeshare company, to the Northern Mariana Islands, where she worked as a wine purveyor before returning home to Maui. Rowena joined OUTRIGGER in 2010 at The Kapalua Villas Maui and later transitioned to OUTRIGGER Honua Kai Resort & Spa to expand her experience in homeowner relations. A proud Lahainaluna High School graduate and mother of three, she values family, community and sharing her lifelong connection to Maui.

    What she values most: Supporting homeowners with genuine care while sharing her love and knowledge of Maui.

    Punahele DeCosta

    Homeowner Relations Coordinator

    Born and raised on Maui, Punahele DeCosta brings five years of account management and client service experience to her role as homeowner relations coordinator at OUTRIGGER Honua Kai Resort & Spa. Her professional background spans hospitality and health care, giving her a strong foundation in personalized service, attentive care and relationship building. Approaching her first anniversary with OUTRIGGER, Punahele takes pride in supporting homeowners and guests while developing trusted connections with local businesses. Outside of work, she enjoys gardening with native plants and seasonal foods, along with hosting themed dinners and holiday gatherings for family, friends and members of her community.

    What she values most: Creating memorable experiences that reflect the warmth, aloha and hospitality of Maui.

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    Owner rental management inquiry

    Hear from our owners

    Testimonial

    Investing in the resort has become a great experience for our family. When we do not occupy the units they are rented. We have owned as many as four at one time. I personally have been approached by several private rental companies about switching over to them. Since the start I have always had impeccable service with Intrawest and now Outrigger. Problems will always come up, but it is how you handle them and how fast. My family and I are very happy with our units and the way and people that work there handles them.

    C.M. – Honua Kai Resort & Spa Rental Program member since 2009
    Testimonial

    I entered into a management agreement with the on-site management company known as " Honua Kai Homeowner Experience". They have done an exceptional job managing my home. Every time I come to visit, my home is in impeccable condition. My guests have never complained. The staff has made managing my Honua Kai residence seamless!

    J.D. – Honua Kai Resort & Spa Rental Program member since 2009
    Testimonial

    Since I am not on-site, I appreciate the service they provided me and my family over the years at Honua Kai.

    D.L. – Honua Kai Resort & Spa Rental Program member since 2011
    Testimonial

    Occupancy at optimal rates! It has made our financial lives much smoother. We were not expecting such phenomenal performance.

    D.L. – Honua Kai Resort & Spa Rental Program Member since 2010
    Testimonial

    As a homeowner of 2 units in Honua Kai, we are extremely happy with how the resort is doing and was voted as one of the best resorts in Maui. This includes but not limited to the maintenance of the resort as well as our units, the booking and the prompt reporting of income, it's marketing program etc.

    F.S. –Honua Kai Resort & Spa Rental Program Member since 2018
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    Your next vacation awaits.