1 866 956 4262
US, Canada & Guam
1 800 608313
+1 303 369 7777
The safety and security of our guests and hosts are top priority.
The information below is provided to help you monitor weather conditions and prepare for Tropical Storm Olivia should it impact your visit to the Hawaiian Islands.
For the most up-to-date information on Tropical Storm Olivia, visit the links below:
Please follow weather updates for all Hawaiian Islands and practice safety measures for rain, high surf, and wind conditions.
Outrigger Reservation Modifications and Cancellations
If you are currently a guest in-house and would like to modify your reservation due to the possible effect of the Tropical Storm, please see a guest service representative at the reception desk at your hotel or condo for assistance.
If you prefer to cancel or modify an existing reservation, please contact our reservation center:
Toll-free U.S., Canada & Guam: 1 866 956 4262
Toll-free Australia: 1 800 608313
Worldwide Phone: +1 303 369 7777
Travelers scheduled to arrive in or depart Hawaii during the week should confirm their flight status before going to the airport.
Emergency Preparations & Travel Safety
If you are staying through the dates when Tropical Storm Olivia may pass through the Hawaiian Islands, we advise you to take precautions when outdoors and be particularly mindful of beach and ocean safety. Please do not leave personal property on your lanai (balcony) and keep lanai doors closed to avoid the effects of strong winds and rain.
Social Media Updates
Posted September 10, 2018 at 3:30 pm HST