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Kohala Coast Condominium Collection

Room Rates
Room rates are quoted in U.S. Dollars (USD) per room.
Room rates do not include room service, restaurant meals, telephone calls, other guest services and incidentals, parking, taxes, or gratuities.

Additional Persons
No additional person charge.
Additional charges apply for rollaway bed or crib. Arrangements for these items must be made prior to arrival.

Minimum Night Stay
2-night minimum stay required year round for following properties: Kolea, Waikoloa Colony Villas, The Palm Villas at Mauna Lani and Kulalani at Mauna Lani.
3-night minimum stay required year round for Waikoloa Beach Villas.

Guest Parking
Free guest parking

Mandatory Cleaning Costs and Optional Housekeeping Service Costs
A Mandatory Cleaning Cost will be added to room cost at check-out as follows.  Costs are per stay, per condo unit, plus taxes.
Existing prices:
Applies for travel through December 21, 2014:
115 USD for 2 Bedroom
135 USD for 3 Bedroom
New prices:
Applies to new bookings made for travel from December 22, 2014 onward:
175 USD for 2 Bedroom
195 USD for 2 Bedroom with Loft
225 USD for 3 Bedroom
Optional Housekeeping Service Costs will be added to room cost at check-out.

Taxes
Room rates do not include 4.166% Hawaii State General Excise Tax and 9.25% Hawaii Transient Accommodations Tax. Taxes will be added to total charges at check-out. Tax rates are subject to change without notice and any increases will be passed on to the guest.

Deposit Policy
A reservation is guaranteed with a valid credit or debit card.  Full prepayment is required 30 days prior to arrival.  Major credit and debit cards are accepted.

Using a debit card/credit card for deposit or payment
If a guest chooses to secure a reservation or place a room deposit upon check-in with a debit card/credit card, the financial institution that issued the card will typically place a hold on funds equal to the total cost of the guest’s entire itinerary including room, tax, mandatory cleaning charge, and other related expenses. The financial institution’s policies and practices govern the manner and timing of the release of any hold on funds. Outrigger is also not responsible for any overdraft charges or other fees that may result from the financial institution’s policies and practices.

Cancellation Policy
A reservation must be cancelled 30 days or more prior to arrival to avoid full forfeiture. If a unit can be re-rented for the same dates of stay, prepayment refunds will be prorated. Change and cancel policies for specials and promotional offers may vary. Please refer to the specific offer for details.

Holiday Cancellation Policy
Full prepayment is required 60 days prior to arrival. A reservation must be cancelled 60 days or more prior to arrival to avoid full forfeiture. If a unit can be re-rented for the same dates of stay, prepayment refunds will be prorated.

Check-in/Check-out
Check-in 3 pm
Check-out 11 am
Late check-out is subject to charge

Guest Check-In and Check-Out Location
Kohala Coast Condominium Collection Guest Reception
Kings' Shops at Waikoloa Beach Resort
69-250 Waikoloa Beach Drive
Waikoloa, Hawaii, 96738
2nd Level, Suite B-13
Open daily 9 am - 7 pm
Please contact us 24/7 by phone 808-886-0036 for instructions on how to access your condo if arriving before or after business hours.

Reservation and cancellation policies are subject to change without notice.

Toll-Free (US, Canada & Guam): 1-866-956-4262 - Toll-Free (Australia): 1-800-608313 - Worldwide Phone: +1-303-369-7777 - Copyright: © 2010-2014 Outrigger Hotels Hawaii