Room Rates
Serviced room rates are quoted in Australian Dollars (AUD) per room, for 2 persons, for these room categories:
Hotel Room
Deluxe Room
1 Bedroom
Room rates are quoted for 4 persons for this room category:
2 Bedroom
Room rates are quoted for 6 persons for these room categories:
3 Bedroom
Penthouse
Room rates do not include room service, restaurant meals, telephone calls, other guest services and incidentals, parking, or gratuities.
Family Plan
Cot/bed hire charges apply to children up to 2 years. Additional person charges apply to children 3 years and older. Hotel Studio and Harbour Hotel Room cannot accommodate a crib or cot.
Additional Persons
35 AUD per night will be charged for each additional person for 1 Bedroom Apartment and 2 Bedroom Apartment
55 AUD per night will be charged for each additional person for Hotel Studio, Harbour Tower Hotel Room, and Deluxe Room
Room Capacity
Hotel Room - 2 persons. Crib or cot not allowed.
Deluxe - 4 persons
1 Bedroom - 3 persons
2 Bedroom - 5 persons
3 Bedroom - 7 persons
Penthouse - 7 persons
Housekeeping Service
Serviced daily: Hotel Studio, Harbour Tower Hotel Room, Deluxe Room
Serviced every 8th day for stays longer than 7 nights: 1 Bedroom Apartment, 2 Bedroom Apartment
Minimum Night Stay
3-night minimum:
December 24, 2013 - January 6, 2014
June 6, 2013 - June 10, 2013
Taxes
No taxes apply
Deposit Policy
Major credit cards are accepted.
Low season
April 1, 2013 - June 5, 2013
June 1, 2013 - December 23, 2013
January 6, 2013 - March 31, 2014
A deposit of 1 night's room rate paid by credit card on booking or by bank cheque within 48 hours of booking is required to confirm a reservation. Full payment of total room cost is required on arrival.
High season
June 6 - 10, 2013
December 24, 2013 - January 5, 2014
A deposit of 1 night's room rate paid by credit card on booking or by bank cheque within 48 hours of booking is required to confirm a reservation. Full payment of total room cost is required 7 days prior to the arrival date.
Cancellation Policy
Low season
April 1, 2013 - June 5, 2013
June 1, 2013 - December 23, 2013
January 6, 2013 - March 31, 2014
An adminstration fee equal to 5% of the total room cost will be charged if a reservation is cancelled 7 days or more prior to the arrival date.
A cancellation fee of 1 night's room rate will be charged if a reservation is cancelled 6 days or less prior to the arrival date.
A cancellation fee of 1 night's room rate will be charged if a guest does not arrive for a confirmed reservation.
High season
June 6 - 10, 2013
December 24, 2013 - January 5, 2014
An adminstration fee equal to 5% of the total room cost will be charged if a reservation is cancelled 14 days or more prior to the arrival date.
A cancellation fee equal to the total room cost for all nights booked will be charged if a reservation is cancelled 13 days or less prior to the arrival date.
A cancellation fee equal to the total room cost for all nights booked will be charged if a guest does not arrive for a confirmed reservation.
Please note that when cancellation is necessary due to extenuating circumstances beyond a guest's control, fees may be waived at the hotel general manager's discretion. Documentation of the circumstance will be required.
Pre-Authorisations:
A 100 AUD minimum credit card pre-authorisation or 100 AUD cash bond is required at check-in for incidental charges. Unused funds from credit card pre-authorisations will clear within 10 business days.
Check-in/Check-out
Check-in 2 pm
Check-out 10 am
Late check-out is subject to charge
Reservation and cancellation policies are subject to change without notice.