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Outrigger Surfers Paradise

Room Rates
Serviced room rates are in Australian Dollars (AUD) per room, for 2 persons, for these room categories:
City View Twin
Ocean View Twin
Ocean View King
High Ocean View King
High Ocean View Twin
Ocean View Twin Suite
Ocean View King Suite
Deluxe Ocean View Spa Suite
Deluxe River Suite

Room rates do not include room service, restaurant meals, telephone calls, other guest services and incidentals, parking, or gratuities.

Family Plan
No additional charge for children 2 years and younger sharing accommodations with parents in existing beds. Crib is 15 AUD per night.

Additional Persons
35 AUD per person, per night, room only
55 AUD per person, per night room and breakfast

Room Capacity
Maximum room capacities are as follows:
City View Twin - 4
Ocean View Twin - 4 
Ocean View King - 3
High Ocean View Twin - 4
High Ocean View King - 3
Ocean View Twin Suite - 4
Ocean View King Suite - 3
Deluxe Ocean View Spa Suite - 3
Deluxe River View Suite - 3

Minimum Night Stay 
3-night minimum December 26 - January 12

Taxes
Rates are subject to 10% tax

Deposit Policy
Major credit cards are accepted.

Low season
January 16 - October 24, 2014
October 28 - December 25, 2014
January 15 - March 31, 2015

A deposit of 1 night's room rate paid by credit card on booking or by bank cheque within 48 hours of booking is required to confirm a reservation.  Full payment of total room cost is required on arrival.

High season
October 25 - October 27, 2014
December 26, 2014 - January 12, 2015

A deposit of 1 night's room rate paid by credit card on booking or by bank cheque within 48 hours of booking is required to confirm a reservation.  Full payment of total room cost is required 7 days prior to the arrival date.

Cancellation Policy

Low season
January 16 - October 24, 2014
October 28 - December 25, 2014
January 15 - March 31, 2015

An adminstration fee equal to 5% of the total room cost will be charged if a reservation is cancelled 7 days or more prior to the arrival date.
A cancellation fee of 1 night's room rate will be charged if a reservation is cancelled 6 days or less prior to the arrival date.
A cancellation fee of 1 night's room rate will be charged if a guest does not arrive for a confirmed reservation.

High season
October 25 - October 27, 2014
December 26, 2014 - January 12, 2015

An adminstration fee equal to 5% of the total room cost will be charged if a reservation is cancelled 30 days or more prior to the arrival date.
A cancellation fee equal to the total room cost for all nights booked will be charged if a reservation is cancelled 29 days or less prior to the arrival date.
A cancellation fee equal to the total room cost for all nights booked will be charged if a guest does not arrive for a confirmed reservation.

Please note that when cancellation is necessary due to extenuating circumstances beyond a guest's control, fees may be waived at the hotel general manager's discretion.  Documentation of the circumstance will be required. 

Pre-Authorisations:
A 100 AUD minimum credit card pre-authorisation or 100 AUD cash bond is required at check-in for incidental charges.  Unused funds from credit card pre-authorisations will clear within 10 business days.

Room Allocations:
Please note that every effort is made to fulfill a request for a particular guest room.  However, availability may be restricted due to owner bookings, regulatory requirements, room inventory, and maintenance.  Advance booking does not affect room allocation.

All room reservations require the registered guest to be 18 years or older with a valid credit card in his or her name.  The hotels reserves the right to refuse a check-in if these conditions are not met and the normal cancellation policy of charging total room cost for all nights on the reservation will apply.

Check-in/Check-out
Check-in 2 pm
Check-out 10 am
Late check-out is subject to charge

Reservation and cancellation policies are subject to change without notice.

Toll-Free (US, Canada & Guam): +1-866-956-4262 - Worldwide Phone: +1-303-369-7777 - Copyright: © 2010-2014 Outrigger Hotels Hawaii